Request a demo, talk to sales, or reach our support team
Whether you're an AV integrator scoping a multi-site rollout, a reseller evaluating a partnership, or an end customer needing a fast answer — the Hock Conferencing team responds within one business day, in your time zone.
Tell us about your meeting rooms
Share a few details about your environment and goals. A solutions engineer will follow up with a tailored walkthrough of the Hock platform, including codec interoperability, room system compatibility, and deployment timelines for your region.
Sales & demo requests
[email protected]
+1 (415) 555-0142 · Mon–Fri 8:00–18:00 PT
Partner & reseller program
[email protected]
Tiered margins, MDF access, joint enablement.
Technical support
[email protected]
24×7 for Enterprise · 99.95% platform SLA
Press & analyst relations
[email protected]
Briefings, asset library, executive interviews.
Reach the right team, fast
Pick the channel that matches your need. Every inbox is staffed by a human who understands AV integration, room hardware, and enterprise procurement — not a chatbot.
Phone
Speak directly to a solutions engineer. Average pickup time under 90 seconds during business hours.
Detailed inquiries, RFPs, security questionnaires, and procurement documentation handled by specialists.
Headquarters
Visit our flagship experience center with eight live demo rooms spanning huddle, boardroom, and training setups.
Support hours
Enterprise customers get 24×7 follow-the-sun coverage. Standard plans include 12×5 with on-call escalation.
Six offices, one unified platform
Hock Conferencing supports deployments across 40+ countries. Our regional hubs provide local-language sales, certified integrator training, and on-site commissioning for enterprise rollouts.
San Francisco
United States — West Coast
535 Mission Street, 14th FloorSan Francisco, CA 94105
United States
London
United Kingdom — Western Europe
1 Finsbury Avenue, 8th FloorLondon EC2M 2PF
United Kingdom
Singapore
Southeast Asia — Regional HQ
8 Marina Boulevard, Tower 1, #34-02Singapore 018981
Munich
Germany — Central Europe
Maximilianstraße 13, 80539 MünchenGermany
São Paulo
Brazil — Latin America
Av. Brigadeiro Faria Lima, 3477, 14ºItaim Bibi, São Paulo, SP 04538-133
Sydney
Australia — Oceania
Level 32, 200 George StreetSydney NSW 2000
Australia
Where we deploy, support, and integrate
From the boardroom in Berlin to the training center in Tokyo, Hock Conferencing powers more than 18,000 meeting rooms worldwide.
A support organization built for scale
From rapid first response to deep technical escalation, every layer of our support stack is measured, audited, and published.
Before you reach out
Quick answers to what AV integrators, IT leaders, and procurement teams ask most often when scoping a Hock deployment.
How long does a typical demo take, and is it tailored to my stack?
Demos run 30–45 minutes and are scoped to your conferencing stack (Zoom, Microsoft Teams, Webex, Google Meet, or a multi-vendor mix). Tell us your endpoints and room types when you book and we'll pre-configure the environment so the conversation stays focused on your integration questions.
What's the process for becoming a Hock reseller or integration partner?
Email [email protected] with your company details, region, and primary verticals. Our channel team will share the partner agreement, margin structure, certification tracks, and co-marketing resources. Most partners complete technical certification within 4–6 weeks.
Do you support on-premise, hybrid, and fully cloud deployments?
Yes. Hock Conferencing supports fully cloud, on-premise (Hock Edge Appliance), and hybrid topologies — including air-gapped environments for defense, healthcare, and financial services customers. A solutions architect can map the right architecture to your compliance requirements.
How does Hock handle interoperability between legacy codecs and modern room systems?
The Hock Bridge service translates H.323, SIP, and proprietary protocols into modern WebRTC streams without requiring firmware updates on your existing hardware. Most mixed-fleet rollouts are online within two weeks of survey completion.
What happens after I submit the contact form?
A real person on the matching team reads your message and replies within one business day, in your time zone. If you indicated a specific region or solution interest, the response comes from a local solutions engineer who can also schedule an on-site or virtual architecture review.
Engineered clarity starts with a single conversation
Tell us about your meeting rooms, your platform mix, and the outcomes you're targeting. We'll bring the architecture — and the answers.